FEATURE
Warranty
Home Warranty Support
Wright Place homeowners receive warranty support through three stated components:
- A 2-10 Home Buyers Warranty plan
- A homeowner orientation before closing
- Access to a full-time warranty service department
Understanding Your Coverage
Homeowners should consult their warranty documents for current coverage terms, exclusions, claim procedures, service periods, and maintenance responsibilities. Coverage may vary by home, component, and applicable agreement.
Keep closing documents, orientation materials, inspection records, receipts, photographs, and prior service correspondence available when reporting a concern.
Requesting Warranty Service
When submitting a warranty request, identify the affected area, explain when the issue began, describe its frequency and severity, and include photographs or other supporting documentation when available. Urgent conditions involving safety or active property damage should be reported promptly through the contact method provided in the homeowner’s warranty materials.